Tickets in scope
46
Filtered working set
Open workload
46
Not resolved or closed
Total hours spent
37.4
From Jira worklogs/time spent
Avg hours per issue
0.8
Average time spent per filtered issue
By country
By engineer
By subregion
Ticket inventory
| Nº | Project | Partner | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| #207233 | CA | Kenya | Kelvin Okumba Wechuli | AxxonNext | Domain Disconnected on Desktop Client | Machuka Amerdave | 08 Apr 26 | 08 Apr 26 | In Progress | 0.0 | ||
| #207224 | CA | Kenya | Nyanaro Obare | Axxon One | UNABLE TO LOG INTO REMOTE SITES USING MY PUBLIC IP (41.215.82.54) | Machuka Amerdave | 07 Apr 26 | 08 Apr 26 | In Progress | 0.0 | ||
| #207222 | CA | Kenya | Nyanaro Obare | - | AXXONDATA DOES NOT GENERATE REPORTS FOR SITES OUTSIDE KENYA | Machuka Amerdave | 07 Apr 26 | 07 Apr 26 | In Progress | 0.0 | ||
| #207215 | NA | Tunisia | Moez Labben | Axxon PSIM | uib bank project | Artem Klimov | 07 Apr 26 | 08 Apr 26 | Suspended | 5.3 | ||
| #207211 | ME | Kuwait | Sajjad Arshad | VSaaS Datacenter | ZainTech Staging | No video | Sergey Shveikin | 06 Apr 26 | 07 Apr 26 | Sol. Suggested | 0.0 | ||
| #207195 | ME | Kuwait | Sajjad Arshad | VSaaS Datacenter | NVRs created on 29-03-2026 are not appering in web configurator | Magommet Guliev | 05 Apr 26 | 07 Apr 26 | Suspended | 0.0 | ||
| #207183 | CA | Kenya | Kelvin Okumba Wechuli | Intellect | Video Analytics & Reports | Machuka Amerdave | 02 Apr 26 | 05 Apr 26 | it.Escalated | 0.0 | ||
| #207174 | ME | Saudi Arabia | Murali Gopalan | Axxon PSIM | [Saudi Arabia] Unclassified Alerts: Operator Protocol(Functionality Required) | Ivan Shevelev | 02 Apr 26 | 07 Apr 26 | it.Penalty | 0.0 | ||
| #207173 | EU | Italy | francesco dellanna | Axxon One | ptz non stop | Jerry Gergov | 02 Apr 26 | 08 Apr 26 | In Progress | 0.0 | ||
| #207168 | ME | UAE | Faizal Ahmed | Axxon One | Server 2 Fan noise is more when running application - Sharjah Palace | Vladislav Truskovskiy | 02 Apr 26 | 02 Apr 26 | Info req. | 0.3 | ||
| #207158 | ME | Kuwait | Mohamed Farouk | VSaaS Datacenter | KFH-East-Market-Jahra-80903 | Magommet Guliev | 01 Apr 26 | 08 Apr 26 | Sol. Suggested | 0.0 | ||
| #207152 | EU | Netherlands | Marco van Wijngaarden | Axxon One | [Netherlands] AxxoneOne server 100% CPU | Jerry Gergov | 31 Mar 26 | 07 Apr 26 | Sol. Suggested | 0.0 | ||
| #207145 | ME | UAE | Sajjad Arshad | Intellect | ADMN | Permanent license key for Intellect 5.0 is not working | Andrey Karpukov | 31 Mar 26 | 06 Apr 26 | Sol. Suggested | 0.0 | ||
| #207143 | NA | Tunisia | Sabri Bahri | Axxon One | Axxon one | Jerry Gergov | 31 Mar 26 | 31 Mar 26 | Sol. Suggested | 0.0 | ||
| #207141 | EU | Spain | Dmitry Lyulin | AxxonNext | [Spain] Axxon Next — configuration failed to load | Vladislav Truskovskiy | 31 Mar 26 | 07 Apr 26 | Info req. | 3.7 | ||
| #207136 | ME | Kuwait | Murali Gopalan | Axxon One | Seedis: Trained ann files based on GPU for Version3.15 | Artjoms Matvejevs | 31 Mar 26 | 03 Apr 26 | Suspended | 0.0 | ||
| #207124 | CA | Kenya | Edwin Mburu | Axxon PSIM | Axxon PSIM server not connecting | Machuka Amerdave | 30 Mar 26 | 03 Apr 26 | it.Escalated | 0.0 | ||
| #207118 | ME | Saudi Arabia | Sajjad Arshad | Axxon One | Souq Seven | 4 lens camera giving same view for all channels | Vladislav Truskovskiy | 30 Mar 26 | 02 Apr 26 | Sol. Suggested | 0.8 | ||
| #207115 | ME | Saudi Arabia | Sajjad Arshad | VSaaS Datacenter | ZainTech | Cloud not working | Sergey Shveikin | 30 Mar 26 | 08 Apr 26 | Sol. Suggested | 0.0 | ||
| #207113 | ME | Kuwait | Sajjad Arshad | VSaaS Datacenter | ZainTech | Taking more than 10 minutes to create NVR | Magommet Guliev | 29 Mar 26 | 07 Apr 26 | Sol. Suggested | 0.0 | ||
| #207101 | EU | United Kingdom | Lee Godden | Axxon One | [United Kingdom] Playback issues etc | Jerry Gergov | 27 Mar 26 | 08 Apr 26 | Sol. Suggested | 0.0 | ||
| #207082 | EU | Greece | Safesmart | Axxon One | [Greece] [Urgent] Rigos project - Problem with AXXON-SRV03 | Vladislav Truskovskiy | 26 Mar 26 | 07 Apr 26 | Info req. | 5.7 | ||
| #207054 | ME | Saudi Arabia | Sajjad Arshad | Axxon One | Souq7 | Detector stopped working | Jerry Gergov | 24 Mar 26 | 31 Mar 26 | Sol. Suggested | 0.0 | ||
| #207052 | CA | Kenya | Kwa Njenga | Axxon One | ACTIVATION FAILURE | Machuka Amerdave | 24 Mar 26 | 02 Apr 26 | it.Penalty | 0.0 | ||
| #207048 | EU | Spain | Dmitry Lyulin | Axxon One | [Spain] Axxon One Client HTTP API & User rights | Vladislav Truskovskiy | 24 Mar 26 | 07 Apr 26 | Suspended | 2.0 | ||
| #207035 | EU | Italy | francesco dellanna | Axxon One | neutraker | Jerry Gergov | 23 Mar 26 | 31 Mar 26 | Sol. Suggested | 0.0 | ||
| #207013 | EU | Spain | Dmitry Lyulin | Axxon One | [Spain] TransactionTimestamp questions | Ivan Shevelev | 21 Mar 26 | 06 Apr 26 | Suspended | 0.0 | ||
| #207007 | CA | Kenya | Kelvin Okumba Wechuli | Axxon One | Newly Onboarded Cameras showing blank on Webclient | Machuka Amerdave | 20 Mar 26 | 24 Mar 26 | it.Penalty | 0.0 | ||
| #207006 | EU | Netherlands | Vincent Lohmeijer | Axxon PSIM | [Netherlands] Reporting on-site or evacuation | Artem Klimov | 20 Mar 26 | 07 Apr 26 | it.Penalty | 2.0 | ||
| #206963 | ME | Kuwait | Mohamed Farouk | VSaaS Datacenter | download archive for multi camera | Sergey Shveikin | 17 Mar 26 | 02 Apr 26 | Sol. Suggested | 0.0 | ||
| #206941 | EU | France | Jonathan Leroy | Axxon One | [France] Export stuck at 1% when exporting 24h video – CIVRIEUX D'AZERGUES site | Artjoms Matvejevs | 16 Mar 26 | 07 Apr 26 | Suspended | 0.0 | ||
| #206914 | EU | Spain | Dmitry Lyulin | Axxon One | [Spain] Migration Request: Axxon Next 4.3.2.74 to Axxon One | Artjoms Matvejevs | 13 Mar 26 | 08 Apr 26 | Suspended | 0.0 | ||
| #206884 | CA | Kenya | Jerry Gergov | VSaaS Datacenter | Problems on Safaricom | Magommet Guliev | 11 Mar 26 | 06 Apr 26 | Suspended | 0.0 | ||
| #206881 | EU | Netherlands | Marco van Wijngaarden | Axxon One | [Netherlands] Clients losing connection to Web-Client | Timofejs Buiko | 11 Mar 26 | 08 Apr 26 | Info req. | 0.0 | ||
| #206878 | ME | Kuwait | Sajjad Arshad | Axxon PSIM | KOC | Need Help with Modbus Slave configurations | Alexander Pulkin | 11 Mar 26 | 08 Apr 26 | In Progress | 1.8 | ||
| #206847 | ME | Kuwait | Mohamed Farouk | VSaaS Datacenter | two sites down | Sergey Shveikin | 09 Mar 26 | 02 Apr 26 | Sol. Suggested | 0.0 | ||
| #206825 | ME | Saudi Arabia | Murali Gopalan | AxxonData | Souq7 - HeatMap Issue | Melissa Ben | 06 Mar 26 | 03 Apr 26 | Sol. Suggested | 0.0 | ||
| #206798 | NA | Tunisia | Jamelddine Romdhani | Axxon PSIM | Majda Project – Pending Issues | Artem Kovalec | 05 Mar 26 | 04 Apr 26 | Sol. Suggested | 2.8 | ||
| #206772 | NA | Algeria | dzcontec dzcontec | Axxon One | Need assistance to Install second server | Keir Kornown | 03 Mar 26 | 08 Apr 26 | In Progress | 0.0 | ||
| #206763 | NA | Morocco | zakaria kharef | Intellect | Carrefour Project: Cannot recieve sweethearting events in report system | Ruslan Kravetskiy | 03 Mar 26 | 08 Apr 26 | Sol. Suggested | 4.5 | ||
| #206759 | ME | Kuwait | Sajjad Arshad | VSaaS Datacenter | ZainTech | 120 days archive retention | Magommet Guliev | 03 Mar 26 | 06 Apr 26 | Suspended | 0.0 | ||
| #206669 | ME | Saudi Arabia | Murali Gopalan | Axxon One | Archive Playback Issue | Vladislav Truskovskiy | 25 Feb 26 | 07 Apr 26 | Sol. Suggested | 8.2 | ||
| #206638 | ME | UAE | Faizal Ahmed | Intellect | Video module memory utilizing reaches high - Royal Atlantis | Amir Altu | 23 Feb 26 | 29 Mar 26 | it.Penalty | 0.0 | ||
| #206374 | EU | Netherlands | Marcel Botman | Axxon PSIM | [Netherlands] PSIM project - Audio objects don't work after changing ONVIF 2.x Generic | Vladislavs Volkovs | 09 Feb 26 | 08 Apr 26 | Sol. Suggested | 0.3 | ||
| #206018 | ME | Turkey | Kaan Kandemir | Axxon One | face search doesnt work on VL | Tatyana Shuryakova | 20 Jan 26 | 06 Apr 26 | Suspended | 0.0 | ||
| #206010 | NA | Tunisia | Jamelddine Romdhani | Mobile client | Axxon PSIM Mobile App – Archive Playback Loop Issue | Jerry Gergov | 19 Jan 26 | 31 Mar 26 | Suspended | 0.0 |
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